Gas Fireplace

Gas Fireplaces

We take pride in our annual fireplace cleaning service. We won't be in an out in 15 minutes, you can expect us to invest time into cleaning all the components and leaving you with a thoroughly clean fireplace. We ensure that your fireplace is working to it's full potential, so you can stay warm all year long. As part of our annual fireplace cleaning, we will also point out any safety issues or concerns you should know about.

Annual Fireplace Care

Carbon monoxide (CO): Check for presence of unsafe levels of CO

Gas log: Check condition

Gas valve: Test for proper operation

Glass: Clean with recommended glass cleaning compound

Ignition: Check and adjust to improve performance

Main burner combustion: Check to assure operating safety

Pilot: Check and clean

Safeties: Check condition

And more!

When To Service Your Fireplace

Loud ‘boom’ sound upon ignition

Slow Ignition

Pilot light outages

Corrosion inside the fireplace and throughout the vents

The smell of rotten eggs or sulphur

Symptoms of carbon monoxide poisoning such nausea, headaches, exhaustion

Fortis BC Rebates

Fortis BC offers great rebates for natural gas fireplaces. Make sure to pick a fireplace that is eligible for a rebate as not all EnerChoice models qualify.

Please see the information below about Fortis Rebates, for full details and list of eligible models, follow this link Natural Gas Fireplace Rebate. If you have any questions about this rebate program, please contact Fortis BC.

How To Apply

Purchase a qualifying fireplace and have it installed by a gas contractor licensed with Technical Safety BC.
Apply online and include a copy of the paid invoice showing details of all work performed.
Applications may take up to 90 days to process.

COVID-19 Notice From Fortis BC

Due to the COVID-19 public health emergency, there may be processing delays for applications submitted by mail or email. Online applications are encouraged.