We take pride in our annual fireplace cleaning service. We won't be in an out in 15 minutes, you can expect us to invest time into cleaning all the components and leaving you with a thoroughly clean fireplace. We ensure that your fireplace is working to it's full potential, so you can stay warm all year long. As part of our annual fireplace cleaning, we will also point out any safety issues or concerns you should know about.
Annual Fireplace Care
Carbon monoxide (CO): Check for presence of unsafe levels of CO
Gas log: Check condition
Gas valve: Test for proper operation
Glass: Clean with recommended glass cleaning compound
Ignition: Check and adjust to improve performance
Main burner combustion: Check to assure operating safety
Pilot: Check and clean
Safeties: Check condition
When to service your fireplace
Loud ‘boom’ sound upon ignition
Pilot light outages
Corrosion inside the fireplace and throughout the vents
The smell of rotten eggs or sulphur
Symptoms of carbon monoxide poisoning such nausea, headaches, exhaustion
Fortis BC Rebates
Fortis BC offers great rebates for natural gas fireplaces. Make sure to pick a fireplace that is eligible for a rebate as not all EnerChoice models qualify.
Please see the information below about Fortis Rebates, for full details and list of eligible models, follow this link Natural Gas Fireplace Rebate. If you have any questions about this rebate program, please contact Fortis BC.
How to apply
- Purchase a qualifying fireplace and have it installed by a gas contractor licensed with Technical Safety BC.
- Apply online or complete the fireplace rebate application form and include a copy of the paid invoice showing details of all work performed.
- Email your completed application and copies of supporting documents within six months of the invoice date to: firstname.lastname@example.org. Applications may take up to 90 days to process.
COVID-19 notice from Fortis BC
Due to the COVID-19 public health emergency, there may be processing delays for applications submitted by mail or email. Online applications are encouraged.